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Calling all Q39 fans! Our loyalty program members receive exclusive perks, rewards and other surprise offers. Enjoy Q39, get rewarded. It’s that simple!
The perks of being in the Q-Club begin right when you sign up! Join today and start getting the VIP treatment. Here’s just a taste of what’s in store:
With no points system or a punchcard to keep track of, the rules of the Q-Club are simple: enjoy Q39, and get rewarded!
Enjoy your favorite BBQ with extra perks. From a free appetizer on your membership anniversary to early access to special deals and invites to exclusive events, being a member of the Q-Club makes every visit special.
Ring ring, Q is calling! With our new mobile app, you can join the loyalty program, access rewards and order your favorite BBQ in just a few taps. Available on the App Store and Google Play.
We’ve provided answers to the most frequently asked questions about our loyalty program below. Should you require further assistance, please get in touch with our Customer Service Coordinator at 816-489-7735 or via email info@q39kc.com.
The Q39 loyalty program (the “Q-Club”) unlocks access to instant rewards upon sign up, allows members to earn rewards based on visits, and exclusive surprise benefits periodically.
Rewards examples include a free Onion Straws appetizer upon signing up, a free Dessert Trio redeemable once during your birthday month, and other exclusive offers. *Members receive a $5 reward after three consecutive purchases with a minimum spend of $20.
To redeem rewards in-store, provide the phone number associated with your loyalty account to your server when ordering, or during checkout to ensure your visit is tracked to your account.
To redeem rewards when ordering online, simply login to your account at this link: https://q39kc.appfront.app/gifts/ . In this portal, you can see if you have any available rewards. Certain rewards may not be redeemable online. For example, our Onion Straws appetizer is not available to order to-go, therefore the Free Onion Straws Appetizer reward cannot be redeemed online.
Only one reward can be redeemed per visit/order.
Unused rewards will expire at the end of each membership year.
We encourage you to reach out to our team with any questions or feedback about our loyalty program. You can reach us via email at info@q39kc.com or call our Customer Service Support Coordinator at 816-489-7735.
Once you sign up for the program, you never have to renew.
The program is open to individuals who are legal residents of the United States (including its territories and possessions) who are at least 18-years old or the age of majority in the Member’s jurisdiction of residence, whichever is older, for their personal use only, and is limited to one account per individual.
Q39 e-gift cards are the ultimate last-minute gift for any BBQ fan. Send one now!